AXA Claims

If you have purchased travel insurance with a policy number starting ET/AXA then please use the information below to make a claim.

AXA Insurance UK PLC has appointed AXA Claims to handle all claims relating to polices purchased through Essential Travel Limited the specialist travel insurance intermediary.

AXA Claims has been handling claims for over 10 years and is one of the market leaders for claims and customer service management.
In the event that you require to make a claim on your travel insurance policy please contact AXA Claims on the details below:

AXA Claims
308 -314 London Road
Hadleigh
Benfleet
Essex SS7 2DD

Telephone:- 0870 066 2731
Fax: - +44 (0) 870 066 2715

When contacting the claims company please ensure you have all your documentation ready and your policy number that will start with ET/AXA.